Returns and refunds
What you can expect if something is not right.
Returns and refunds
Our full returns policy is being finalised with our food-safety adviser and will be published before launch. In the meantime, contact us and we will resolve any problem with your order.
- Sealed products
- Unopened jars can be returned within the period stated in our published policy.
- Opened food products
- For food-safety reasons, opened jars cannot normally be restocked. We will still make a faulty or damaged delivery right.